CaseTrack: Barangay Mediation and Case Resolution Management System

Active Emergencies

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Dashboard

Monitor barangay activities, case progress, emergency alerts, schedules, and operational statistics in real time.

Total Cases

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This month: 0

Ongoing

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Resolved

0

Escalated

0

Cases filed today

0

Appointments today

0

Pending verifications

0

Hearing Schedule Calendar

Priority Cases Queue

Filter by Priority:

No pending cases

Today's Appointments

No appointments today.

Pending Verifications

Priority Cases Queue

Filter by Priority:

No pending cases

📅 My Upcoming Appointments

View all →

No upcoming appointments.

Recent Activity

Summon Management

Manage respondent summons, in-person field visits, and compliance.

0

Unresponsive

0

Visit Required

0

Escalated

0

Resolved

Summon Records

Case ID	Respondent	Scheduled Date	Priority	Status	Visit Outcome	Action

Summon Management & In-Person Visit Tracking

Priority —

Status —

Admin Controls

Assign Mediator

Summon Status

Case Overview

Complaint Type

Assigned Mediator

Parties Involved

Complainant

Full Name

Contact Number

Email Address

Full Address

Respondent

Full Name

Contact Number

Full Address

Log Visit Outcome

Visit Outcome

Notes

Schedule Field Visit

Date

Time

Purpose / Notes

No field visit
scheduled yet.

Internal Notes

Visit History

No in-person visits recorded yet.

Emergency Management

Receive, monitor, and respond to emergency reports requiring immediate barangay attention and action.

0

Active Emergencies

Requiring immediate attention

0

Under Response

Response teams dispatched

0

Resolved

Successfully handled

0

Total This Month

Current month emergencies

Recent Emergency Reports

ID	Type	Household / Reporter	Location	Time Reported	Status	Actions

Jump to page:

Type	Reference	Title / Parties	Priority	Status	Date Filed	Archived / Resolved On	Actions
Loading archived items...

Case ID	Household / Complainant	Respondent	Priority	Date Filed	Archived On	Actions
Loading archived cases...

Emergency #	Type	Description	Location	Severity	Reporter	Reported On	Resolved On	Actions
Loading resolved emergencies...

Incident #	Type	Title	Reporter	Priority	Final Status	Assigned Staff	Reported On	Actions
Loading closed blotter records...

Complaint Records

View, manage, and track all complaint cases, mediation progress, hearings, resolutions, and case histories.

Case List

Case ID	Household / Complainant	Respondent	Priority	Status	Mediator	Date Filed	Actions

Jump to page:

File New Complaint

Submit formal complaints involving disputes, conflicts, or community issues requiring barangay mediation and resolution.

My Profile

Dela Cruz Household

Account Holder: Juan Dela Cruz

Purok 1 Block 5, Lot 12 Verified

Member Since: Jan 2024

Total Cases Filed: 0

Location Verified: Yes

Complete Address:

—

Household Information

First Name *

First name is required.

Last Name *

Last name is required.

Household Name * This will be your account identifier.

Household name is required.

Username * This will be used to log in to your account.

Username is required.

Account Security

New Password

Minimum 6 characters.

Password must be at least 6 characters.

Confirm New Password

Passwords do not match.

Exact Address

Important: Drag the pin to update your exact house location within the barangay boundaries.

Latitude

Longitude

Location Verified! Your pin is within the valid boundaries.

Complete Address * Update your complete residential address here.

Verification

Proof of Residency

Barangay Administrator

ADMIN

admin

Barangay Palico I, City of Imus, Cavite

Full System Access CaseTrack Administrator

Account Settings

Admin Credentials

Admin Username *

Username is required.

New Password

Minimum 6 characters.

Password must be at least 6 characters.

Confirm New Password

Passwords do not match.

Contact Details

Contact Number

Email Address

System Info

Role	System Administrator
Access	Full Access
System	CaseTrack v1.0
Barangay	Palico I, Imus, Cavite

Resident Accounts

Manage resident registrations, account verification, household information, and residency records.

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Pending

0

Accepted

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Denied

0

Restricted

Resident Accounts

Household / Account Name	Contact	Address	Registered	Status	Proof	Actions
Loading accounts...

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Uploaded Proof Document

No document uploaded

Declared Information

Household Name

—

Head of Family

—

Username

—

Contact / Email

—

Address

—

GPS Coordinates

—

Date Registered

—

Reports & Analytics

Generate reports, analyze case statistics, monitor operational performance, and review barangay activity trends.

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Total Cases

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Resolved Cases

0%

Resolution Rate

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Avg. Resolution (days)

Case Status Distribution

Priority Distribution

Monthly Case Trends (Last 6 Months)

Top Respondents

Respondent	Report Count

Staff Accounts

Manage barangay staff accounts, roles, permissions, and operational access.

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Active

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Disabled

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Suspended

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Total

Staff Directory

Staff Member	Role	Position	Contact	Status	Last Login	Added	Actions
Loading staff accounts...

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System Settings

Case Categories — Dropdown used when filing a new case

Category Name	Order	Status	Actions

Case Status — Status options shown in Case Records

Display Name	System Value	Status	Actions

Summon Status — Status options for summon/call tracker

Status Name	Active	Actions

Appointment Status — Status options for Schedules & Appointments

Status Name	Active	Actions

Appointment Types — Types selectable when creating appointments

Type Name	Default Duration	Status	Actions

Incident Types — Types selectable when filing an incident report

Incident Type	Status	Actions

Mediators / Staff — People assignable as mediator on case records

Name	Role / Position	Status	Actions

Response Teams — Teams assignable on emergency reports

Team Name	Description	Status	Actions

Call Outcomes — Outcomes selectable in the summon call log

Outcome	Description	Status	Actions

Severity Indicators — Factors used to compute case severity score

Indicator Name	Weight	Status	Actions

Zones / Puroks — Barangay zones used in resident registration

Zone Name	Description	Status	Actions

User Activity Logs — Tracks all case actions and login/logout events

From Date

To Date

User

Action Type

Timestamp	User	Role	Action	Details	IP Address
Click Filter to load logs.

— Showing up to 500 most recent entries

Create Backup

Exports all system data — cases, residents, appointments, emergencies, call logs, and settings — into a single downloadable JSON file.

Case Records
Resident / Family Accounts
Appointments
Emergency Reports
Call Logs
System Settings & Activities

Restore Backup

Select a previously downloaded CaseTrack backup JSON file to restore all data. This will overwrite current local data.

Select Backup File (.json)

Scheduled Automatic Backup

Enable Automatic Backup

Resident Reports Summary

Offender Registry (Blacklist System)

Respondent Name	Total Reports	Severity	Reported By	Action

Schedules & Appointments

Manage mediation schedules, hearings, personal visits, and upcoming barangay appointments and activities.

0

Today's Appointments

Happening today

0

Scheduled

Awaiting completion

0

Completed

Successfully finished

0

Total Appointments

All scheduled meetings

Appointment Schedule

Case ID	Household / Complainant	Respondent	Priority	Type	Status	Scheduled Date	Location	Actions

Blotter Management

Record and monitor community concerns, public disturbances, observations, and non‑formal barangay incidents.

0

Submitted

0

Ongoing

0

Resolved

0

Archived

Blotter Records

Blotter ID	Entry Type	Location	Priority	Status	Date Filed	Actions

Jump to page:

Step 1 — Select Case

Filter by Priority

Select Case *

Step 2 — Set Date & Time

Visit Date *

Visit Time *

Step 3 — Assign Personnel

Lead Officer / Mediator *

Will be saved as assigned mediator on the Case Record.

Additional Personnel

Tanod Member 1

Tanod Member 2

Tanod Member 3

Barangay Secretary

Social Worker

Visit Purpose / Notes

Report Summary

Period: All Time

Total Calls Made: 0

Response Rate: 0%

Compliance Rate: 0%

Call Statistics

1st Calls: 0

2nd Calls: 0

3rd Calls: 0

Answered: 0

No Answer: 0

Visits Required: 0

Detailed Call Logs

Date	Case ID	Respondent	Call Type	Status	Duration	Notes	Personnel

Use this form to log a walk-in complaint or report from a resident who visited the barangay hall in person.

Reporter's Full Name *

Contact Number *

Person Complained Against (Respondent) *

Respondent Contact (Optional)

Case Type *

Priority *

Zone / Purok

Incident / Complaint Notes *

Date & Time of Incident

Received By (Staff)

Immediate Action Taken

Automatically create a Case Record from this walk-in report

Emergency Hotlines — Call Now

CDRRMO City Disaster & Risk

📞 0939-912-0887 📞 (046) 472-2623 📞 (046) 472-2618 📞 (046) 472-2625

🔥 BFP Bureau of Fire Protection

📞 0915-528-3256 📞 (046) 416-3032 📞 0998-598-5601 📞 0947-726-6180

🚔 PNP Phil. National Police

📞 117 (National) 📞 (046) 472-2625

City Government of Imus · www.cityofimus.gov.ph · Tap any number to call

1 What is the emergency? *

2 How severe is the situation?

Low Medium High Critical

Critical = immediate threat to life. High = serious harm possible. Medium = needs urgent attention. Low = reportable but stable.

3 Situation Status

Is the situation still ongoing?

Yes, ongoing No

Is anyone injured?

Yes No

Estimated number of people affected

4 Location of Emergency

Drag the red pin to the exact location. The blue boundary shows Barangay Palico I.

Street / House Number / Building Name

Nearby Landmarks

5 Additional Details

Description (what happened, who is involved…)

Photo / Evidence (optional) Photo or short video helps responders assess the scene faster.

Your Contact Number (optional)

Responders will call this number for updates.

Incident Information

Type	—
Location	—
GPS	`—`
Reported	—

Reporter

Name —

Contact —

Description

No description provided.

Assigned Response Team

Unassigned Standby

Incident Location Map

Admin Controls

Update Status

Active Responding Resolved

Assign Response Team

Add Action Note

Activity Timeline

Recommended 85%

Mediation

Facilitated discussion between both parties with a neutral mediator.

Avg. time: 3-7 days
High satisfaction rate

Formal 70%

Formal Warning

Official warning letter issued with barangay authority.

Avg. time: 2-5 days
Official documentation

Community 90%

Community Service

Respondent performs community service as resolution.

Avg. time: 7-14 days
Community benefit

Legal 95%

Settlement Agreement

Legally binding agreement signed by both parties.

Avg. time: 5-10 days
Legally enforceable

AI Recommendation

Based on similar cases in Purok 1, Mediation has the highest success rate (85%) for noise complaints.

CaseTrack

Household Information

Account Security

Contact Information

Exact Address

Verification

CaseTrack

Active Emergencies

0

Dashboard

0

0

0

0

0

0

0

Hearing Schedule Calendar

Priority Cases Queue

Today's Appointments

Pending Verifications

Priority Cases Queue

📅 My Upcoming Appointments

Recent Activity

Summon Management

0

Unresponsive

0

Visit Required

0

Escalated

0

Resolved

Summon Records

Emergency Management

0

Active Emergencies

0

Under Response

0

Resolved

0

Total This Month

Recent Emergency Reports

Complaint Templates

Pre-defined Complaint Templates

No Templates Available

Archive

0

0

0

0

Complaint Records

Case List

File New Complaint

Complainant Infomations

Complaint Details

Severity Indicators

Select indicators

Incident Details

My Profile

Dela Cruz Household

Household Information

Account Security

Exact Address

Verification

Barangay Administrator

Admin Credentials

Contact Details

System Info

Resident Accounts

0

0

0

0

Resident Accounts

Staff Account

Proof of Residency Verification

Edit Address & Coordinates

Reports & Analytics